About MNA Quality Consulting Ltd.
Mechanical, Electrical & Structural Engineering Firm in Calgary, AB
Welcome to MNA Quality
We are really excited to know that you found MNA Quality interesting enough to want to know more about us.
Established in 2008 as Andro Contracting Services, what is now MNA Quality Consulting, a renowned Consultant in ISO 9001 Quality Management System and Document Management was once a budding company serving businesses and residential areas with IT help desk services, website services, and document control management services as well.
It was not until 2015, that we adopted the name MNA Quality Consulting as we looked to reflect our primary strength and service.
Our President Monika identified the need for organizations to have strategic quality solutions that enable them to generate the maximum value from their businesses – and thus MNA Quality Consulting was born.
Our drive to continually expand our reach has been and is still the cornerstone of our growth in the industry.
Through proven and innovative quality principles and tools, we assist our clients to strengthen their bottom-line through improved efficiency, higher client satisfaction, and effective regulatory compliance.
Our experts acquire best practices, transfer knowledge, eliminate bureaucracy and drive improvement while constructing the organization's most valuable corporate asset by providing strategic customized solutions to help our clients achieve their organizational goals.
Today, we offer Building Engineering Services to a plethora of clients both locally and international by harnessing the expertise of our experienced Engineers.
We are proud to serve over 100 buildings even as a budding brand and we hope you would be our next happy customer.
We are committed to giving our best to the industry.
Who We Are
PERFECTION & PRECISION
We always strive for excellence.
Regardless of the size of your project, we are committed to delivering results that meet and even exceed our clients' expectations – and the best part is we deliver within the required time-frame and budget.
Thanks to our years of experience in this industry, we are able to, through critical analysis, anticipate the potential hurdles and embrace proactive, innovative and strategic solutions designed to help our clients stay ahead of the competition.
We take pride in our team of hard-working and resourceful staff, who through years of experience working with a plethora of companies in this industry are uniquely positioned to provide the best solution to your needs.
Our customer support team is always willing to answer your questions and provide solutions.
Monika Ardianto, P.Eng, CQMOE, and Lead Auditor.
Monika is an expert in ISO 9001 QMS Development and Auditing, Project Information Management, Document Control, Change Management, Process Control, Turnover and Commissioning Data Management especially in Oil and Gas industries. She is an award winning author for her book “Winning The Audit” and a certified Quality Manager. Monika has also over 20 years experience in manufacturing and construction projects with the guarantee for success in the field of quality/operation for enterprises and corporations of any size.
Andrew Ardianto, P.Eng, MBA.
Andrew is Electrical Engineer specializing in Fire Alarm and CCTV Systems Engineering. With more than 20 years experience in his field, Andrew brings his expertise and leads the building engineering division of MNA Quality Consulting which provides Electrical, Mechanical, Structural, and Geo-technical services for building construction industry.
Working with Experts
At MNA Quality, we invest tremendous resources in identifying exceptional people, developing their skills, and creating an environment that fosters their growth as leaders. Hence we pride ourselves on the quality, integrity, and experience of the staff we bring to any project.
In our bid to ensure that you receive the highest possible quality of service, MNA Quality occasionally partners with our network of experienced consultants and associates, to deliver an unmatched quality of service. All our would-be associates are vetted to ensure that they are not only highly skilled in their field but also possess the integrity and dynamism required to see your project to success. We also ensure that associates are carefully monitored to ensure that our standards are upheld and our clients are satisfied.
MNA Quality Consulting offers robust, strategic and quality solutions designed to help organizations effectively and efficiently manage its business, generate new opportunities for innovation and growth, and stay ahead of the competition for client's maximum achievement.
We focus on result and help our clients continue to raise the bar for conformity and compliance industry. We assists our clients to navigate and apply best practice models, management standards and regulations in a manner that adds values to clients' organizations.
Our Values are not just words we use in our strategy. We live our values by our CHOICE.
- Client Focus
We are dedicated to meeting and exceeding our clients’ needs. We listen to the voice of our clients, see things from their perspective and honor the commitments made to them. We totally focus our thoughts, energy and attention on the successful outcome of whatever we are doing to achieving our client’s satisfaction.
- Harmony in Diversity
We respect and acknowledge every individual strength. We foster productive relationship and believe we all succeed together. Teamwork and respect are at the heart of how we work with each other and with our clients.
We deliver on all our commitments and taking responsibility for all outcomes. We give ourselves and everything we commit to 100% until we succeed. We care about our communities and environment and take personal responsibility for our own actions, impacts and footprint.
We always act with integrity through honesty, fairness, and accountability. In everything we do we conduct ourselves with integrity. What we promise is what we deliver. We provide our clients with trustworthy information. We communicate potential issues at the first opportunity and clear up all identified issues immediately.
We apply forward thinking, planning, and execution to expand clients’ business horizons. We encourage creativity and continue to see ways to improve the way we do business for our and clients’ organizations.
Good enough is not an option. We strive for excellence in all our work and in our solutions. We are proud to stand behind the highest quality of work we deliver.
Our 10 Points of Culture
Our company culture is the personality of our company.
These Ten points culture shows how we conduct ourselves and thus carry out business.
- Deliver WOW through Service
Good enough is not an option. We totally focus our thoughts, energy and attention on the successful outcome of whatever we are doing to achieving the greater impact of the receiver. We do something that’s above and beyond what’s expected. We pursue excellence through continuous improvement and effective, efficient execution.
- Build a Positive Team Spirit
Our team treats each other with respect. We understand that we are more productive and efficient because of the strong bonds we make as a team. We are responsive and collaborate to achieve the best result. We are a team player and team leader. We look for people who are the same people at home as they are at work.
- Create an Open and Honest Relationship through Communication
We listen well, instead of reacting fast, so we can better understand other’s needs. We give an honest and constructive feedback. We provide our clients with trustworthy information. We are known for candor and directness, and am quick to admit mistakes. We treat people with respect independent of their status or disagreement with ourselves. We maintain calm poise in stressful situations.
- Deliver All Commitments
What we promise is what we deliver. We deliver all our commitments and accountable for all our outcomes. We give ourselves and everything we commit to 100% until we succeed. We are committed to the success of our clients. We do and lead by example, every day.
- Pursue Growth and Learning
We consistently learn, grow and master so that we can help our fellow team members and clients learn, grow and master, too. We learn from our and other’s mistakes. We are educators and allow our clients to make their own intelligent decisions about their future, remembering that it is their future. We impart practical and usable knowledge rather than just theory.
- Create a Safe, Fun and Happy Environment
A good job isn't just about the paycheck and insurance benefits. We want to feel like our work is contributing to the greater good of the world. We create our workplaces to be safe, fun, not miserably stressful, given how many hours of our lives we will spend there. We care about our communities and environment and take personal responsibility for our own actions, impacts and footprints.
- Create Consistency by Following Our System
We are consistent in our actions and delivering excellence results. We follow the system exactly until a new system is introduced. We are disciplined in our work so our results, growth and success are consistent. We always look to the system for a solution. If a challenge arises we use a system correction before we look for a people correction. We use a system solution in our innovation rather than a people solution. We suggest system improvements at our first opportunity.
- Demonstrate Gratitude
We are truly grateful people. We say thank you and show appreciation often and in many ways, so that all around us know how much we appreciate everything and everyone we have in our lives. We celebrate our wins and the wins of our clients, and team. We consistently catch ourselves and other people doing things right.
- Deserve Our Abundance
We are abundant people, we deserve our abundance and we are easily able to both give and receive it. We allow abundance in all areas of our lives by respecting our own self worth and that of all others. We are rewarded to the level that we create abundance for others and we accept that abundance only shows up in our lives to the level at which we show up.
- Create Balance in Our Lives
We have a balanced approach to life, remembering that our spiritual, social, physical and family aspects are just as important as our financial and intellectual. We complete our work and our most important tasks first, so we can have quality time to ourselves, with our family and also to renew. We view our lives as a journey to be enjoyed and appreciated.
Our Commitment to Clients
We build or remodel the business processes and align the design of the stand-alone or integrated management system with the strategic direction and goals of the enterprise. We improve the visibility and control of your business-focused processes and management system, and help the enterprise attain significant business growth and performance. As a result, you can help differentiate your business from the competition, deliver the right goods and services and meet the demands of your customers for consistency and convenience.
- 100% Satisfaction Guarantee
Our company provides the Building Engineering, ISO Quality Management System, and Document & Data Management consulting services, that guarantee to deliver the project on time and on budget, done by the industry leading professional and published author with proven 100% customer satisfaction, that is accessible to you within 24 hours.
- Customized Consulting
We believe a quality solution should be designed to fit a business not the auditor, the consultant or a standard. MNA Quality Consulting focuses first on understanding your business and then designing an approach specifically, uniquely and tailored to fit to your business. We work with the client to mutually agree on areas where MNA Quality Consulting can be most productively employed.
- Individual Care
We design, deliver, or maintain the project based upon the specific and desired culture and behavior needs of the client. MNA Quality Consulting provides each client with individual hands-on service and designs a quality system specifically for each client.
- Performance-based Solutions
A quality solution should improve the company’s performance, efficiency and customer satisfaction. MNA Quality Consulting design and develop the project system that is easy to maintain, extend or integrate with other aspect of the management system.
- Lean Design
We design and deliver the project for each client that is lean and efficient.
- Real Value Audit
Our highly-qualified auditors and inspectors take a value added approach to audits. We use internal audits as a vehicle to solicit feedback from staff and to identify efficiency and process improvements. We apply risk assessment, process-based audit plan, customized audit checklists based on ISO Standard and business processes, and comprehensive audit reports that trigger process improvements and eliminate non-value-added activities.
- Reasonable Rates
You can count on MNA Quality Consulting to deliver on its promises. We charge competitive rates that appeal to small & medium sized businesses. Prospective clients are offered a free, no obligation, initial consultation on how we can assist them to achieve a competitive advantage using quality. We ensure a mutual agreement to estimate and define responsibilities and form the basis of fixed price contracts. Invoices are sent at agreed-to phases and milestones, and clearly detail the activities our clients are paying for.
There are key success factors which we adhere to when working with our clients on all assignments.
- Understand your business context
Because we understand that every business is peculiar with its goals, missions, and visions, we take our time to get in tune with your business. This helps us execute your projects as OUR OWN.
MNA Quality is committed to aligning with your strategic objectives and initiatives.
- Partnership with clients
We believe that the success of every project is heavily reliant on our partnership with YOU.
While most professionals would blindside you on YOUR PROJECT, we are committed to getting you and your staffs involved from the get-go.
By maintaining a two-way communication process throughout the project, we also ensure that all possible conflicts are identified and effectively dealt with.
In a nutshell, your goals, visions, and plans become ours. We simply bring the unmatched expertise required to make your desires a reality!
- Customized solutions
The importance of clarity in any project cannot be underestimated and we understand this. This is why we ensure that our team and yours are in tandem from the outset of the project. We ensure that sound project management principles are followed throughout the planning, execution, and implementation of the project. These are shown as phases and milestones defined in the contract.
Everything we offer is customized to meet YOUR specific needs. We work with you to design tailored solutions which have broad support that reflect the uniqueness of your organization and your people.
Our Quality Policy
MNA Quality Consulting believes that only by providing an outstanding service and product quality will we achieve our aims of long term success and sustained improvements.
We are committed to continually improve our service we provide to meet our clients’ requirements and to produce finished work that provides the highest clients’ satisfaction. We achieve the above by implementing a management system that complies with the international standard ISO 9001 as well as legal and regulatory requirements.
All personnel within the company are responsible for the quality of their work. The company provides training and has established systems to assist all personnel to achieve the standards required.
While we endeavour to produce work, and offer a service that we can be proud of, we recognize that the objectives for individual jobs are to carry out the works to the satisfaction of the client and in accordance with the contract as agreed with the client.
Why Hire Us
Our clients choose us for our:
- Customer satisfaction focus – We are happy only when our client is happy
- Certification guarantee – Using our process approach, we help our clients fulfill their needs and will guarantee pass the audits
- Job well done – Using our project Gantt chart, we deliver the results on-time, on-schedule, and within budget
- Knowledge and Expertise
- Award Winning Author of the book Winning The Audit
- Over 20 years of experience in the related field for multi-size manufacturing and operations
- Global expertise includes Singapore, Malaysia, Indonesia, China, UK, Canada, US, and Australia
- Speaker at American Society for Quality – Calgary Chapter
- Professional Accreditation
- APEGA Professional Engineers
- Certified ISO 9001 Lead Auditor by Exemplar Global and Certified ISO 9001 Quality Auditor by American Society of Quality
- Certified Manager of Quality / Organizational Excellence by American Society of Quality
- Certified Fire Alarm Inspector
- VIP Member of the Who’s Who of The Stanford
MNA Quality Consulting Ltd. offers Electrical, Mechanical & Structural Engineering Services to clients across Calgary & Edmonton, Alberta.